Synbiotix Solutions
Company Profile
Synbiotix is the only complete facilities management software for the healthcare sector. Working with some of the largest and most respected healthcare organisations we help busy estates and facilities managers realise more every day with a fully integrated suite of clever software solutions that support your entire healthcare estate to deliver a streamlined patient service. Designed alongside the latest industry standards, the Synbiotix facilities management software optimises transparency and compliance. Our industry experts offer support through every step to ensure our customers achieve the best results. Synbiotix is truly shaping the future of healthcare facilities management.
Approach to Healthcare
The Synbiotix philosophy centres on enhancing operational efficiency, ensuring compliance, and promoting patient safety. By integrating advanced technology with practical healthcare needs, Synbiotix contributes to the improvement of healthcare services by streamlining workflows, reducing administrative burdens, and enabling healthcare professionals to focus more on patient care. We are committed to delivering excellence, fostering a cleaner, safer, and more efficient healthcare environment
Impact of Products/Services
The Synbiotix XCater solution has made a measurable impact across hospital sites by transforming patient meal services from end to end. Designed to support cook freeze, cook chill and fresh cook, XCater enables digital bedside meal ordering, real-time stock control, production management, and allergen-safe nutrition analysis. Its integrate with clinical systems ensures appropriate menu choices based on patient care plans, enhancing safety and satisfaction. With built-in food waste tracking, financial system integration, and compliance with Natasha’s law, XCater not only improves patient nutrition but also reduces waste and drives down costs – delivering a more efficient, responsive catering service.
Innovation
Synbiotix is driving innovation by integrating with Living Map to enhance operational efficiency. Our systems now display room cleaning status using a red, amber, green colour code, enabling instant visual updates on a central map. Porter tracking is also integrated, ensuring the nearest porter is assigned to tasks for faster response times. By linking to PAS systems, we streamline workflows and reduce patient wait times. Additionally, we’ve launched a new visitor ordering feature, allowing hospital visitors to conveniently order meals—enhancing the overall hospital experience for patients, staff, and visitors alike.
Future Direction
Synbiotix is committed to continuing our evolution alongside the NHS. With a major user experience development project rolling out in 2025, XCater will feature an even more intuitive userface, faster workflows, and deeper integrations with trust-wide digital systems. We are also expanding compatibility with EPIC and Cerner and introducing new AI-powered insights to help catering and FM leaders make faster, better decisions. As the demand for efficient, sustainable, and patient centred services grows, Synbiotix will remain at the forefront – enabling hospitals to deliver exceptional care while meeting operational and environmental targets.